Money Back Guarantees
HCC International believe that our products offer unrivalled value and protection, and so we are prepared to offer the following guarantees in addition to our service commitments.
OUR 7 NO RISK MONEY BACK GUARANTEES :|
1
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When you choose HCC International as your credit insurer, you have a full 30 days to test drive the service and support you receive. If at the end of the 30 day period, you’re anything less than 100% delighted with your decision, you may cancel the policy without quibble or fuss and your premium will be refunded in full. |
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2
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HCC International guarantees to pay all Insolvency claims you make, provided they comply with the terms and conditions of the policy. Your claim will be paid to you within 7 days (28 days for construction policies) of your completed claim form and supporting information arriving. Otherwise you will receive interest until such time as the claim is paid. |
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3
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HCC International guarantees to pay all Protracted Default claims you make, provided they comply with the terms and conditions of the policy. If the claim is not paid within the timescale specified in the policy, you will receive interest until such time as the claim is paid. |
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4
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If HCC International ever gives notice to withdraw cover on a customer that you are contractually obliged to continue supplying... your cover is guaranteed to stay in place on that contract for a further 3 months. (Between 6 & 12 months on Constructor) |
| 5 | HCC International will confirm any UK credit limits applied for online by the end of the next day at the latest. Should we fail to do so, you will receive the credit limit free of charge. |
| 6 | If you ever make any suggestions for improving the service you receive that are subsequently adopted by HCC International, you will receive a £500 bonus against future business as a thank you. |
| 7 | If you can find another whole turnover credit insurance policy offering the same benefits, that is easier to understand, administer and takes up less of your time at a lower cost, HCC International will pay you £2,500. |
